Customer Services
Regulation on the quality of supply and network security performance in the electricity transmission system
Regulation on the standard criteria of the supply quality service and the security performance of the Electricity Distribution Grid
Rules on Switching the Supplier in Natural Gas Sector
Standard complaints and rules regulation
Role of ERE in Customer Protection
Contracts
The general conditions of the universal service contract for the supply with electricity of the end use customers
Contractual Relations
Rules on General Conditions of Natural Gas Supply for end-use Customers
Rules on defining the data form and the procedure for the supplier’s access to the data of Electricity Distribution Operator
Regulation of Service Quality
Latest
Draft Agreement for the Purchase of Electricity Between FTL and the Electricity Priority Producers
16-04-2025 Consultings
Draft Agreement for the Purchase of Electricity Between FTL and the Electricity Priority Producers
Lexo më shumëElectricity Purchase Agreement Between Free Market Supplier and Electricity Priority Producers
27-03-2025 Consultings
Electricity Purchase Agreement Between Free Market Supplier and Electricity Priority Producers
Lexo më shumë